General FAQ
Registration & Account
To list your item simply click on the “Sell” link found on the header navigational bar. The listing process is split up into several main sections, notably:
- Category selection
- Item Details
- Auction Settings
- Shipping and Payment
- Listing preview
- Listing confirmation
The listing process is developed in such a way that you are guided through every step seamlessly.
The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the “Previous Step” navigation button.
Step two enables you to enter your item title and description, a full wysiwyg editor is in place to enable you to use HTML descriptions.
If you have a voucher code to redeem this can be entered just below the description field.
Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:-
Auction type: Standard Auction
This is a single quantity auction
Dutch Auction
Dutch auction enables you to list a multiple quantity auction, for example if you have 100 pens to sell you can list all of these together in a single lot. Bidders will be able to select how many they wish to bid for.
Currency:- You can select your preferred Listing currency using the drop down menu available
Quantity:- This field is only active if listing a Dutch auction, please see above for an explanation of this listing type
Listing Starts At: This requires you to enter the minimum bid you are willing to accept, you can also set a reserve price to ensure you do not sell the item for this amount. Please see below for more information on this.
Reserve Price: Enabling a reserve price affectively means you will not sell the item for less than the amount set, for example you can set the start price at 5.00 but only accept winning bids over 50.00, should a bid be placed for 49.99 the item will close without a winner.
Buy out (if available): Buy out allows you to set an amount you are willing to sell the item for – straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00. You can also list buy out only auctions, these auctions remove all bidding options meaning the listing can only be purchased for a set amount. To set a buy out only auction you need to set the buy out value to be exactly equal with the start bid.
Offer-Range (if available): You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area.
Bid increment: This option can be used to set your own custom bid increment if preferred.
Item featuring (if available):
The following options are available to you (fees may apply), these will highlight your item on site to ensure they reach more visitors:
§ Home page featured
§ Category featured
§ Bold text
§ Highlighted background
Set start/end time: You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time.
Private Auction: Private auction will hide the bidders identity on the item details page
Image upload: To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere
Media upload: In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported.
Auto Re-List : For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.
On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery.
Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area.
The final step provides you with listing confirmation.
The Listing watch features notifies you of newly listed item which contain keywords you have chosen. For example if you are looking for a new Digital Camera you could enter in those keywords from within your members area area. Each time a new item is listed containing those keywords you will be notified via email.
The item watch features lets you keep a close eye on any Listig without having to place a bid on it. This feature means you can be kept up to date on how an Listed item is doing and prepares you to place a winning last minute bid. You can watch any Listed item by clicking on the “Watch this item” link on any item sale page.
If the option is available you can use “Buy Out” to purchase the item immediately without having to place a bid. Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price. The “Buy Out” option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded. Buy out’s cannot be retracted.
To create your account choose the “Register” link on the header navigational bar or use any of the links available on the home page. When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc. Mandatory fields include:-
- Name
- City
- State/Province/county
- Zip/Post Code
- Phone Number
- Birthday
- Username & Password
- E-Mail address
- Confirmation of terms an conditions acceptance
Once registered you will receive E-Mail confirmation.
Should you encounter any registration difficulties please contact us.
Placing a bid on an item you are interested in couldn’t be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.
To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.
Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the “Place Bid” button.
If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.
Should you decide to retract your bid this can be done via the “Current Bids” section of the member’s area.
You can also place a proxy bid, proxy bidding allows you to place your “High Bid”. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (upto 2,000 in this scenario) to ensure you remain in the lead.
All basic listing are Free on AmniPata. We do not have any fees for stores and no monthly subscription fees. Some of our enhanced features for listings do have fees To view all site fees, please visit our Site Fees page
In order to sell on AmniPata, Seller must first become verified for security purposes. There is a one time fee of $1.00 that you wil be credited. Verification will remain as long as the contact info remains the same. When listing an item, you will be prompted to verify your account before proceeding. Once verification is completed, you will not receive this prompt again.
Seller can sell his /her item in make an offer mode with a price range they choose. The buyer and Seller can negotiate on the price in private mode until a deal is made. Seller and buyer can either or ACCECPT OR DECLLINE OR COUNTER OFFER until two parties make a deal on listed item.
There are various ways to get paid from your buyers. While listing an item, you would select which payment methods you will accept. You would then invoice your buyer after the sale... either from your selling page in the members area, from the AmniPata Manager software, or simply sending them an email. You would inform them of the total due and what forms of payment you accept.
Click the "my account" tab in the members area, then click the "manage account" sub-tab. Scroll down to the direct payment settings, then enter your paypal email address, then click the update button at the bottom of the page. Now when you list auctions, select the "paypal" option for direct payment settings.
You need to be sure to set up the callback url in Paypal, so Paypal automatically updates the payment status for auctions paid with direct pay. To do this you will need to log in to your Paypal account, click the "profile" link, then click the "instant payment notification" link. On this page you will need to turn this preference on, and include the below url as the IPN url.
There are two different ways to pay your seller fees:
1) Click the pay now button in the invoice email that is sent on the 15th of each month.
2) Click the My Account tab in the members area, then click the Manage Account sub tab. Your account balance will be shown on this page, Click the payment link to proceed to the payment gateway.
The $1.00 verification fee is a onetime process for all sellers. It is security feature to validate new sellers to AmniPata , but please be assured this is not a charge this amount will be credited to your sign up account upon completion of registration
Accounts are suspended for various reasons. If your account is suspended, you should have received an email detailing the reason(s).
Some of the main reasons for account suspensions are listed below:
- Contact info not valid
- Buyer complaint that seller has neglected to respond to AmniPata admin email. We usually give the seller 3-7 days to reply to our requests for information.
- Bidding on items without paying. We usually do not suspend for only one of these types of infractions, but we reserve the right to take action we deem necessary after conducting our investigations.
- Repeated violations of our listing policies. (spam listings, illegal items, links in listings, etc,.)
- None payment upon invoice notices sent by AmniPata or account balance not being cleared.
Log into your account, click the selling tab in the members area. This page will default to displaying your open item listings. Click the "sold" sub-tab to view your sold items. Click the "message board" link for the appropriate item, to send your buyer a message or to view their contact info.
